Pressing on
Though many thousands of unemployment claims have cleared the pipeline in Vermont, some applicants have yet to see that much-needed check during the pandemic.
Lawmakers continue to hear from, and follow up with, constituents whose claims haven't been processed. As of Tuesday morning, there were at least 10,000 Vermonters in that category, according to Rep. Charlie Kimbell, who represents Woodstock, Reading and Plymouth. Many of these applicants have more complicated claims, Kimbell explained, such as those who were employed part-time but also had their own business. Others applied to the Pandemic Unemployment Assistance (PUA) program for self-employed individuals, rolled out three weeks ago in Vermont, and haven't received benefits. Most haven't seen income in two months.
"If they haven't gotten a check by now, they're desperate," Kimbell said. "Most people don't have more than 30 days in the bank."
Some are contending with technological hurdles, said Windsor County Sen. Alice Nitka of Ludlow. She knew of one man who relied on the local library for his internet connection when he had to file for unemployment in the past, but, of course, the library is closed. The only technology he has is a flip phone. Overall, many are filing for the first time.
"It's just incredible frustration, sadness and worry," Nitka said.
As these claims remain, there is a group of lawmakers trying to help directly, according to Kimbell. About 25 lawmakers have formed a legislative action team, which is working with the Department of Labor to get answers for claimants and find solutions. Kimbell, who is not with the group, said the action team took about 2,000 referrals from constituents and, as of Tuesday, had managed to resolve about half of those claims.
Despite these difficult situations, it is reassuring to learn about the lawmakers who are taking a more direct role in helping with questions about applications. Hopefully, their efforts will help resolve even more claims in the coming days. The Department of Labor is continuing to add call center workers as they try to address claims more quickly.
Within our systems of government and without, it is comforting to know there are still Vermonters out there trying to help people make it through these difficult times. Our communities have answered the call, and they continue to do so. The efforts of tireless volunteers with food shelves, senior centers and other organizations all over the state have been inspiring. Kind people are there to help their neighbors, including those still awaiting the assistance they urgently need. We'll press on as a community — no one has to go it alone.
— Gareth Henderson
